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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-11-2023 11:06 AM - last edited on ‎04-12-2023 05:43 AM by Retired

HP Recommended

Screenshot_2023-04-04-14-10-37.png

 

Category:
1 REPLY 1

‎04-14-2023 10:19 AM

HP Recommended

Hi @Mary6111 

 

Welcome to the HP support community.
 

I understand that you are not able to install HP smart app on your phone, I am glad to assist you.

 

Here is the link with the troubleshooting steps:- Click here

 

Please perform these steps and Feel free to reply to your public post for any further assistance.

 

Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

 

-Regards.

Raj2111
I am an HP Employee

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