When I scan a document it seperates the pages into seperate documents

[Steve12191]

When I sacn a document it seperates it into seperate pages

[VikramTheGreat]

Hi @Steve12191,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When scanning a document with an HP printer and the pages are being saved as separate documents, you can adjust the settings to combine them into a single PDF or document file. Here are the steps you can follow to fix this issue:
 

Resolving Document Separation When Scanning

1. Use HP Smart App:
   • Download and install the HP Smart App from the HP Smart - Free download and install on Windows | Microsoft Store.
   • Open the app and select your printer. Click on Scan.
   • Make sure to select PDF as the file type and enable the setting to Save all pages to a single file if available.
      
2. Edit Scan Settings:
   • Use the HP Scan software included with your printer and check the settings before scanning.
   • Look for the option labelled Combine all pages into a single file or similar, and ensure it is selected.
      
3. Use HP Easy Scan for Mac (if applicable):
   • Open HP Easy Scan if you're using a Mac.
   • Go to Preferences and select Scan to computer settings, making sure to adjust file settings to save as a single document.
      
4. Manual Combining Using PDF Software:
   • If your scanner software doesn’t support multi-page scanning to a single document, you might have to merge the scanned pages manually using PDF editor software.
      
5. Check Printer Manual:
   • Refer to the printer’s manual or the Official HP® Drivers and Software Download | HP® Support for specific instructions on how to configure scanning settings that suit your model.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat