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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-08-2023 01:45 PM

HP Recommended
Product: HP LaserJet Pro MFP M428fdn

When I 2 side copy on HP 428, the back page has about 20 vertical narrow strips or lines down the left side. The front side is good. It does not make the vertical lines. I can print 2 sided fine, I can scan to email 2 sided fine. The lines only appear when I use the copy function.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-08-2023 01:46 PM

HP Recommended

I found the answer myself.  Restart the printer. Feeling stupid I did not do that to begin with.

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1 REPLY 1

‎03-08-2023 01:46 PM

HP Recommended

I found the answer myself.  Restart the printer. Feeling stupid I did not do that to begin with.

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