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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Color LaserJet Pro MFP M479fdw

When copying(not scanning from HP Scan or Scan to PC) from flatbed, the scanner scans the page two times to scan a page.

When the first scan is done and I remove the paper, it scans again and prints an empty sheet.

The settings is 1-sided to 1-sided, and both color scan and B&W scan have this problem.

Touching preview also scans twice.

1 REPLY 1
HP Recommended

Bump... I can't find any option related to this.

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