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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
gwAmbios
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Message 1 of 2
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Flag Post

When scanning to .jpeg from my HP8600 to Mac running Mojave, the scanner only captures partial

HP Recommended
Officejet Pro 8600 Plus
macOS 10.14 Mojave

When scanning from my 8600 to my MBPro (running Mojave) and saving as .jpeg, the scanned image is incomplete, but enlarged to fit 8.5xll page. Image captured is exceptionally clear, but incomplete and enlarged.   This problem does NOT occur when saving as .pdf.  How do I correct this??  I don't want to have to purchase a second scanner to scan photos, stamps, etc to .jpeg

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@gwAmbios

 

Welcome to the HP support community.

 

Which application are you using to scan?

Did you make a copy and check if that works fine?

Sandytechy20
I am an HP Employee

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