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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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When trying to scan to email the display says "the printer could not connect to the web services.

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Example: envy 7645

Envy 7645 when scanning to email the display reads "the printer could not connect to web services. The server might be busy or temporarily unavailable. Try again later" several tries. Reconnected to my home wifi. I can't print from my phone no problem but I can't scan to email

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I think Web Services is down in at least one region (or partial region) - it does this sometimes.


I have reported the issue to the moderators.

Having reported the issue does not mean there is an instant fix available.

The problem will be investigated for us.


Meanwhile, there is naught to do but wait it out.


What else?

Scan and save the document / image to your computer / device

Open your mail and attach the file - send it to the recipients.



Wait... try again at a later time.


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If the answer helped resolve your issue, Click "Accept as Solution" .




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