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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Officejet pro 9015
Microsoft Windows 10 (64-bit)

Hi, I just purchased an HP Officejet Pro 9015. The side of the packing box indicates "Optical character recognition, Create editable, searchable documents from Smart Tasks." I have yet to find out where this feature lies within the app. Very frustrating. Please help.

3 REPLIES 3
HP Recommended

@tytryon 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.

==============================================================

 

OCR is part of the Full Feature Software for this model / series.

 

 Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)

Scan

Scanner advanced features
OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print

 

If you have not done so, download-save-install the Full Feature Software for the printer

  HP Easy Start Printer Setup Software

 

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver
 

 

  About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).

 

Be sure you don't accidentally "remove" the OCR selection during the installation - OCR may not show up as a separate listing, of course - just read the menus / windows before clicking along... 

 

 

After the software is installed, Restart the computer and log in.

 

Full driver provides print and scan functions (even if HP Smart proves to be stubborn).

 

General Example - HP Scan

9025_HP_Scan_Menu_PDF_39025_HP_Scan_Menu_PDF_3

 

 

HP Smart - Smart Tasks

Partial Example...

Open HP Smart > If not done, Sign into the application

Open Smart Tasks >

Create a Smart Task > "Save to"

Select your Destination

Open Document Handling Settings

Switch ON "Make Searchable or Editable"

 

 

 

References / Resources

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 HP Printers - HP Smart: Use Smart Tasks

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9015 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Thank you. Your information was very helpful. Setting up this printer was very seamless except for the OCR Smart Task function. Again, thank you.

HP Recommended

I eventually figured out the OCR feature. Am disappointed with it as it will not scan to an Excel like format.

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