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HP Recommended
HP ENVY 6055 All-In-One Printer

Why do I have to re-boot my HP Printer ENVY6000 every time to print from my ipad or iphone ?

1 REPLY 1
HP Recommended

Hi @H-TownGreg ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are having to reboot your HP ENVY 6055 printer every time you want to print from your iPad or iPhone can be frustrating, but there are several potential reasons for this issue:

 

  • Software Glitches: Sometimes, software glitches or bugs can cause communication issues between your printer and your iOS devices. Rebooting the printer might temporarily resolve these glitches.
  • Network Connectivity Problems: If there are issues with your Wi-Fi network or if the connection between your printer and your iOS devices is unstable, it could result in printing problems. Rebooting the printer may temporarily restore the connection.
  • Printer Firmware Issues: Outdated firmware on your printer can lead to compatibility issues with your iOS devices. Make sure your printer's firmware is up to date by checking for updates on the HP website.
  • iOS Software Updates: Updates to the iOS operating system on your iPad or iPhone could potentially introduce compatibility issues with your printer. Updating both your iOS devices and your printer's firmware to the latest versions might help resolve these issues.
  • Printer Settings: Ensure that your printer's settings are correctly configured to allow printing from iOS devices. You may need to check the printer's user manual or HP's support resources for guidance on configuring these settings.
  • App Compatibility: Ensure that you're using compatible printing apps on your iOS devices. Some third-party printing apps may not work properly with your HP printer, leading to printing problems.
  • Interference: Nearby electronic devices or physical obstacles could interfere with the wireless signal between your printer and your iOS devices. Try moving your devices and printer closer to your Wi-Fi router to improve signal strength.

 

Refer to this document: HP ENVY 6055 All-In-One Printer

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
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