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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
macOS 12.0 Monterey

If I want to scan a document on my deskjet printer, HP first forces me to log in on their site. With my user name and password. Then it asks me to allow myself to scan a document. WHY? The scanner is sitting right there! It angers me to have to waste time by connection to an external server to scan on my own scanner.

1 REPLY 1
HP Recommended

Hi @Krek,

Welcome to the HP support community.

 

I understand that you are unable to scan a document. I'd like to help!

 

Please follow the details below. 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee
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