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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
OfficeJet Pro Premier
Microsoft Windows 10 (64-bit)

My printer seems to be increasing the font size (by maybe 30%) of what I have in a document so that the printed page does not include all the print that I see on my screen. I have not had the problem on previous printers & I am not sure if it's because I copy & paste into a template a lot.

1 REPLY 1
HP Recommended

@WendyK18

 

Welcome to the HP support community.

 

Provide the printer model number or the product number.

Did you make a copy and check if that prints fine?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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