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02-15-2023 02:56 PM
I have had this printer for about 2yrs. I have used windows 7 and 10 on it. I have never been able to scan in a pdf, or an editable document. I could do that with all my other printers. Am I doing somehing wrong. the only options it gives me is tiff, png and jpg...and I can edit any of them if I needed to.
02-15-2023 03:13 PM - edited 02-15-2023 04:11 PM
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Subject: Why wont my officejet pro scan in pdf and editable documents?
Operating System: Unknown
Software / Application: Unknown
Connection Type: Unknown
I have had this printer for about 2yrs. I have used windows 7 and 10 on it.
I have never been able to scan in a pdf, or an editable document.
I could do that with all my other printers.
Am I doing something wrong. the only options it gives me is tiff, png and jpg...
and I can edit any of them if I needed to.
Note: We can likely provide a more precise answer if we know your exact printer model, your current Operating System / version, and how you are using the printer, that is, what commands / programs you are using to Scan and print.
Reminder: Never post the serial number or any private information in the Community – we are a public resource.
Mystery / unknown printer generally needs printer software installed so you can scan, save, and print PDF documents.
What? Supported printer software or at least a supported print / scan application should be installed to provide access to the printer features.
Installing compatible software and / or supported applications provides support for printing in PDF format.
How to Scan – HP Document
Scan > OCR / Editable document
OCR software is NOT provided on all printers -- that means, OCR software is not in all Full Driver printer software for all printers.
In those cases where your printer does not include OCR,
If the printer is supported, that is, it can support OCR software, there are free and purchased options available.
Well written and easy to read / comprehend
HP Printer Home Page - References and Resources
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