Wireless printer works HP Envy 5055 but scanner does not

[Jules32080]

My HP Envy 5055 works wirelessly with my laptop but the scanner does not work. I have used all the troubleshooting and it still gives me a device manager error.

[Echo_Lake]

@Jules32080

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Could you please share the picture of the error message?
• What's the application you are trying to scan from? 
• Have you tried scanning from a different application or device? 

Let's try these steps to resolve the issue: 

Download and run HP Print and Scan Doctor: Follow the steps from the link: Click here

Hope this helps! Keep me posted for further assistance.
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