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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-26-2023 02:43 AM

HP Recommended

I’ve been using my HP Envy Photo 6234 for a while with no issues. Have predominantly used the HP smart app. For some reason I now can’t scan. Only used it two days ago with no issue.

when I go to the document scan button it is greyed out and now says printer not available.

it is connected to WiFi. Disconnected, reconnected to WiFi and still have the same problem.

Category:
1 REPLY 1

‎01-26-2023 07:36 AM

HP Recommended

Hello, 

 

May i know if you are using an Android / iOS mobile device to initiate scan using HP SMART App ?

 

Meanwhile, you may uninstall the SmartApp and reinstall it from the store.

Regards,
Jabzi

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