cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
dfranks
New member
5 0 0 0
Message 1 of 2
92
Flag Post

after following instructions to resize document, and entering desired percent, still prints 100%

HP Recommended
Envy 5660 e-all-in-one
Microsoft Windows 10 (64-bit)

after setting the desired percent to resize a document, the printer still prints at 100%

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 329 397
Message 2 of 2
Flag Post
HP Recommended

Hi@, Welcome to the HP Support Community!

 

 

I understand that Printer you need to change setting the size to 100% with the Resize setting option..

 

Request you to follow the below troubleshooting steps from the document fix :-

 

This referring Document   How to Copy

 

If you are using software to print, the Scale (size of the print) is controlled in the software used to view and send the job to the printer.

 

 How to > topic Print > subject list Instructions & Settings

Printing Documents (Windows)

How to Print Photos (Windows)

 

   Changing Font Size in Printed Documents or Web Pages

 Print Driver Settings Guide (Windows)

 

If printing from your web browser, settings are found in the print window or perhaps in Page Setup.

 

Examples...

Adjust a full website view before printing the website/document:

 

PC

Ctrl +    (Control key and Plus key at the same time > page contents larger)

Ctrl -     (Control key and Dash key together > page contents smaller)

Ctrl 0    (Control key and 0 (zero) > reset page to Default)

 

 

Examples

 

Firefox > File > [Print] > Print Preview >

Scale: Select Percentage OR Shrink to Fit

Page Setup > tab Format & Options (wording varies)

 

 

Internet Explorer > File > Print Preview >

Shrink to Fit > Fit the page contents to paper

OR

Internet Explorer > File > Page Setup >

UNCHECK Enable Shrink to Fit >>   Set page contents at 100%

 

 

Open Edge browser > open your URL / website > Settings (three dots, upper right) > Print > More Settings

 

 

Chrome > Settings > Print > More Settings

 

  • If margins are left at Default, the print may start 2 inches from the top of the paper >> check!
  • If needful, adjust your margins and/or settings to Fit-to-Width
  • Switch on / off printing of Headers and Footers
  • Depending on your version of Chrome / OS, access Chrome Settings
  • Page Range is controlled in "Print using system dialog..."

 

PDF Print Scale

 

Example using Adobe Reader DC

 

Open PDF file

Click print icon

In-Page Sizing & Handling

Set Size / Scale

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

.,,,

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation