after scanning thru ADF, there are two lines on every page

[KUMAR6968]

Hi Seniors, Experts,

Can you please help me, after I scan pages through the automatic document feeder, there are two lines getting printed on the scanned pages.

HP OfficeJet Pro 6968 All in one printer

Thank you

[Dragon-Fur · Accepted solution]

@KUMAR6968 

Welcome to the HP User Community.

Line(s) that trace the length of the completed scan might be the result of a tiny spec of dirt on the ADF glass bar or a spec of "something" along the edge.

If the dirt is on the outside..

Use a flashlight (torch in the UK); shine the light at an angle along the glass.

Clean, clean, clean the glass panel(s)

AND

Use a tiny brush to sweep all along the edges of the glass.

Solutions to this and other scan problems > presented in order to be considered / completed:

Resolve scan quality problems on HP printers

And

Resolve copy problems with HP printers

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HP OfficeJet Pro 6968 All-in-One Printer 

[KUMAR6968]

Thank you much.

[Dragon-Fur]

@KUMAR6968 

You are welcome.

Happy Scanning!

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