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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-28-2025 08:41 PM

HP Recommended

can an hp computer scan or print without a warranty

 

Category:
1 REPLY 1

‎02-28-2025 09:28 PM

HP Recommended

All you need is ink.  For most (but not all) HP printers you will need genuine HP ink.

Some scanners will not work if a cartridge is missing.

If you have a warranty you can get help from HP support without additional costs.  There is a time limit for setup help.

 

For general help for new router or printer please refer to this article in our printer database.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.

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