can not scan. can print

[Mugsie]

using a router, can print but can not get the mac computer to connect to the scanner.

[Badgerbazza]

I have the same problem.  Drivers are needed to operate the scanning element.  I've searched everywhere but can't find anything compatible with OS x 10.8 Mountain Lion.  I've given up so if you find anything that works I'd love to hear from you.

[senan6806]

@Mugsie

A warm welcome to HP Support Community!

Setting up the printer with Apple AirPrint should enable the print and scan feature. You may use the following steps to setup the printer with Apple AirPrint:

Please ensure that the printer is up to date with its firmware and Mac is up to date with it's software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

You can start scans from the Printers and Scanners window or from Image Capture when using AirPrint. Here is how to do it:

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Click Scan, and then click Open Scanner. If the Scan button is not available, open Image Capture from the list of Applications, which also supports scanning.

3.) In the Scanner window, click Show Details.

4.) After the overview scan completes, change any settings, and then click Scan.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[Badgerbazza]

Tried it.  I get the message "software for this device is not installed"!!  My printer is the HP Deskjet 2632, I am unable to find drivers compatible to Mac OS X 10.8 Mountain Lion.

[senan6806]

@Badgerbazza

Is the printer connected to your home WiFi? If so, you may use the steps I suggested in my previous post to setup the printer with Apple AirPrint.