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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (64-bit)

When I try to sign into my HP account and click, print or scan it takes me back to the create account or sign into account.  I go through the process again and it circles back to create account or sign into account.  Does anyone know why?  My warranty is expired that shouldn't be the reason I can't get into my account correct?

1 REPLY 1
HP Recommended

Hi @DCM86,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with logging in to your HP Smart Account.

 

Please follow the steps from this document to edit your HP Smart Account. 

 

Let me know if this helps.
Take care and have a nice day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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