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‎02-25-2020 12:28 PM

HP Recommended
Product: T0F32A
Operating System: macOS 10.14 Mojave

Sur mon imprimante HP OfficeJet Pro 6960, nom T0F32A, le wireless n'est pas éclairé et il apparaît le message suivant :

 

Cette fonction est désactivée..... (no radio detected)

 

Comment faire pour la remettre en marche ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2020 12:42 PM - edited ‎02-25-2020 12:43 PM

HP Recommended

@HUB39- 

Bonjour,


Afin de pallier cet incident, veuillez effectuer une restauration des paramètres d’usine par défaut comme suit:

  1. Sur le panneau de commande de l'imprimante, touchez ou glissez vers le bas l'onglet en haut de l'écran pour ouvrir le Tableau de bord, puis touchez Configuration ().
  2. Touchez Entretien de l'imprimante, puis appuyez sur Restaurer.
  3. Touchez Restaurer les paramètres d'usine.
    Un message s'affiche pour indiquer que les paramètres d'usine seront restaurés.
  4. Appuyez sur Continuer.
  5. L'imprimante redémarre automatiquement avec les paramètres définit en usine.

N'hésitez pas à nous solliciter en cas de besoin.

Cordialement,:Wink:

 

________________________________

 

 

Hello,

In order to palliate this incident, please restore the factory default settings as follows:

  1. On the printer operation panel, touch or slide down the tab at the top of the screen to open the Dashboard, and then touch Setup ().
  2. Touch Printer Maintenance, and then press Restore.
  3. Touch Restore Factory Settings.
    A message is shown to indicate that the factory settings will be restored.
  4. Press Continue.
  5. The printer automatically restarts with the factory default settings.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

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2 REPLIES 2

‎02-25-2020 12:42 PM - edited ‎02-25-2020 12:43 PM

HP Recommended

@HUB39- 

Bonjour,


Afin de pallier cet incident, veuillez effectuer une restauration des paramètres d’usine par défaut comme suit:

  1. Sur le panneau de commande de l'imprimante, touchez ou glissez vers le bas l'onglet en haut de l'écran pour ouvrir le Tableau de bord, puis touchez Configuration ().
  2. Touchez Entretien de l'imprimante, puis appuyez sur Restaurer.
  3. Touchez Restaurer les paramètres d'usine.
    Un message s'affiche pour indiquer que les paramètres d'usine seront restaurés.
  4. Appuyez sur Continuer.
  5. L'imprimante redémarre automatiquement avec les paramètres définit en usine.

N'hésitez pas à nous solliciter en cas de besoin.

Cordialement,:Wink:

 

________________________________

 

 

Hello,

In order to palliate this incident, please restore the factory default settings as follows:

  1. On the printer operation panel, touch or slide down the tab at the top of the screen to open the Dashboard, and then touch Setup ().
  2. Touch Printer Maintenance, and then press Restore.
  3. Touch Restore Factory Settings.
    A message is shown to indicate that the factory settings will be restored.
  4. Press Continue.
  5. The printer automatically restarts with the factory default settings.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No

‎02-08-2023 10:13 AM

HP Recommended

Hi, 

Troubleshoot a Wi-Fi connection to an HP printer

 

 

JessikaV_0-1675876355903.png

JessikaV_1-1675876391290.png

JessikaV
HP Support Community Administrator

I work on behalf of HP
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