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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-28-2021 11:55 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

fax la stampante hp, solution center non funziona flasch

Category:
4 REPLIES 4

‎03-01-2021 12:04 AM

HP Recommended

Solution Center does not work without flash sc fax the printer

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‎03-03-2021 08:02 AM

HP Recommended

Hi @RinoSIF,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎03-03-2021 11:28 AM

HP Recommended

Serial: CN11AF200VK

HP 4500 –G510g

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‎03-03-2021 11:47 AM

HP Recommended

Adobe has stopped supporting the Flash player that was required for HP Solution Centre. There is no update on new software as of now.

 

You can print using Windows built-in drivers. Follow the steps below:

 

•    Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.

•    When the page prompts for the drivers, select "Windows update". The driver list will be updated.

•    Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

 

Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.

 

Note: If the printer is not found in the list, try Deskjet 990c or Deskjet 6980 to install the printer as these are the generic printer drivers.

 

Hope this helps! Keep me posted.  

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