finding scanned documents previously emailed

[shellyb62]

i scanned documents with my hp deskjet 2725 all in one, then i emailed them where they needed to go, now i cannot find them, not in hp smart, sent or archived, where do i need to look?

[Echo_Lake]

@shellyb62

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Have you tried with a newly scanned documnet?
• Have you tried signing out and signing in to your email account?

While you respond to that, let's try the workaround

• Click the "Tools" entry in the menu bar at the top of the screen.
• Scroll down through the menu and click the "Tools" option.
• Click the "Folder Manager" button and click "Add" to see the current folder location where your scanned images are saved.
• Close the window and navigate to the folder to find your saved images.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.