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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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shellyb62
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finding scanned documents previously emailed

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hp deskjet

i scanned documents with my hp deskjet 2725 all in one, then i emailed them where they needed to go, now i cannot find them, not in hp smart, sent or archived, where do i need to look?

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Echo_Lake
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@shellyb62

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried with a newly scanned documnet?
  • Have you tried signing out and signing in to your email account?

While you respond to that, let's try the workaround

  • Click the "Tools" entry in the menu bar at the top of the screen.
  • Scroll down through the menu and click the "Tools" option.
  • Click the "Folder Manager" button and click "Add" to see the current folder location where your scanned images are saved.
  • Close the window and navigate to the folder to find your saved images.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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