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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
g3110
Microsoft Windows 11

have g3110 scanner that cannot function under win 11 the software does not accept win 11 as compatable

1 REPLY 1
HP Recommended

details as follows after win updated to 11 the scanner software reports it cannot access the folder to save scans and forces one to close software i assume win 11 moved the default save folder or renamed it, hp suggests reinstalling software BUT software reports win 11 as not compatible print and scan doctor can provide functional scan solution would be "IF" default scan destination could be changed further complication is electric power is unreliable as i live in 3rd world country...texas

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