hello Again to solve my problem with the scanner being undected Can I uninstall my HP Envy 5032, and

[nockneed]

hello again Still no cure for my HP Envy 5032 All in One Printer QUESTION Can I uninstall the product from my PC and REINSTALL it without the installation disc My LENOVO PC Desktop cant take discs HELP please NOCKNEED age 86 years Thank ypu

[Dragon-Fur]

@nockneed 

Welcome back to the HP Community Forum.

Congratulations on a life long-lived. 

It is good to be on "this side of the dirt".

Yes, you can uninstall the printer software and then reinstall it without the CD.

Update - Add this bit...

Before you uninstall / reinstall the printer software,

If you can do so,

It might be enough to just Restart Everything, including the router that controls your  network.

Original Content

There might be a couple of things going on.

Apologies if I don't explain this well enough ...

The printer supports using a Wireless connection and the USB printer cable connection.

You have a choice.  Ignore that for now.

The USB cable connection to the printer should be fine to use with the full feature software / full driver.

The USB cable connection is not best for using the HP Smart application. 

Ignore that for now -- HP Smart is nice, but it is optional and not needed to use the printer.

======================================================

Is the full driver printer software installed?

The Full Feature Software, when it is installed, is listed in Control Panel > icon view > Programs and Features.

Example - Full Feature Software  - Installed

Programs_and_Features_Printer_Desktop_Icons_9

======================================================

Reminder

When the software is already installed on your computer and you want to reinstall it,

Uninstall existing software in Programs and Features before you install a fresh copy of the software. 

Uninstalling existing software helps "make way" for the new copy of the software to be installed on your computer.

Note

Text or parts of the procedure that are not important for now have been removed or the the parts you do  not need are colored light gray.   Ignore light gray text.

 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

Basic Instructions - Install the Full Feature Software / Full Driver printer software

Preparation

• If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

• >>> After the printer software is uninstalled, check that the printer is not still lurking in Control Panel > icon view Devices and Printers.  If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

Continuing

• If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

• Reminder:  When using USB cable between printer and computer, disconnect the USB cable before installing software.  Later... You will Connect the cable when instructed (near the end of the installation procedure).

Installation

For your printer

Full Feature Software / full driver - Web Pack Installation Package - Information and Download

Full Feature Software - HP ENVY 5000 All-in-One Print and Scan Driver and Accessories 

• Download and Save the Full Feature Software Web Pack installation package or the Easy Start Software
• Open File Explorer
• Navigate to the folder in which you saved the installation file  (likely Downloads)
• Right-Click on the installation package and “Run as Administrator”
• If using a USB printer cable to connect the printer to the computer, connect the cable when instructed to do so, near the end of the installation procedure
• After the software is installed, Restart the computer and log in

Hopefully, that is enough "how-to" information without being "too much".

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5032 All-in-One Printer 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"