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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎12-05-2022 07:31 PM - last edited on ‎12-08-2022 08:20 AM by Retired

HP Recommended
Product: HP Deskjet 2742e Printer

HP Pavilion 15 Laptop PC
Windows 10 Home is the Operating System 

HP Desk Jet 2742e Printer

 

How to scan from printer to laptop?

3 REPLIES 3

‎12-09-2022 06:24 AM

HP Recommended

Hi @thinkingcrunche,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try using the HP Smart app (download and install from the Microsoft store) or use the HP FULL Software.

 

Download FULL software: Click here

 

You may also refer to this document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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‎12-13-2022 06:28 AM

HP Recommended

Hi @thinkingcrunche,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎12-15-2022 06:30 AM

HP Recommended

Hi @thinkingcrunche,

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

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