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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY Inspire 7955e All-in-One Printer
Microsoft Windows 11

How to set up scan to email

1 REPLY 1
HP Recommended

Hi @DAPowell 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Setting up Scan to Email on your HP Envy Inspire 7900 series printer is a powerful feature that allows you to scan documents directly from your printer and send them to an email address—without needing to use your computer every time.

 

Here’s a step-by-step guide to help you get started smoothly:

 

Requirements Before You Begin

Your printer is connected to Wi-Fi or Ethernet.

HP Smart app is installed and set up.

You have a valid email account (e.g., Gmail, Outlook, etc.).

Your printer has access to the internet (not just connected locally to your PC).

 

Method 1: Use HP Smart App (Recommended)

This is the easiest and most flexible way.

Step-by-Step:

Open HP Smart on your PC or mobile device.

Click “Scan” or “Printer Settings”.

Look for “Scan to Email” under the Advanced Settings or Tools tab.

Log into HP Connected / HP Smart Account if prompted.

Choose “Outgoing Email Profile”, then click “Add”.

Enter:

Display Name (e.g., “Home Scanner”)

Your Email Address (sender address)

SMTP server settings (you can find this from your email provider)

Gmail: smtp.gmail.com, Port 587, SSL/TLS enabled

Outlook: smtp.office365.com, Port 587

Enter your email login credentials

Save and test by sending a test scan to your email.

⚠️ Note: For Gmail or Outlook, you may need to generate an App Password or enable “Less Secure Apps” in your email account settings.

 

Method 2: Use Printer’s Embedded Web Server (EWS)

On the printer, print a Network Configuration Page (via touchscreen or buttons).

Find your printer’s IP address on that page (e.g., 192.168.1.10).

Open a web browser on your PC and enter the IP address into the address bar.

This opens the Embedded Web Server.

Go to Scan > Scan to Email Setup.

Create a new email profile and configure SMTP settings as described above.

Save, and try a scan-to-email job directly from the printer panel.

 

Sending a Scan via Email (After Setup)

Once set up:

Place your document on the scanner.

Tap Scan > Email on the printer touchscreen.

Choose the email profile you created.

Enter the recipient's email address or select from saved contacts.

Hit Send.

 

Tips for Success

Make sure firewall or router settings aren't blocking the SMTP port (often 587).

If your email service uses 2FA (two-factor authentication), set up an App Password for the printer.

Use HP Smart Advance features for additional scan-to-cloud or multi-page PDF features.

 

Let me know how it goes.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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