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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎03-10-2024 04:23 PM

HP Recommended
Product: hp Laserjet pro MFP fdw2811fdw

The recent (downloaded on March 5) upgrade of hp easy scan from the Apple AppStore crashes immediately after start, I use a Laserjet pro MFP2811fdw. , an IntelMacbook pro (2021) with MacOS 14.3.1

Easy Scan always worked up to now, the scanner is working with hp smart, I can't find anything wrong with my system. Is this a known problem? If so, will there be a new release of easy scan?

HP smart in my opinion is just a workaround, and not intended to be used, if you do a lot of scanning!

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