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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
lenova yoga 3
Android 8.0 Oreo and older

need to scan usin hp lazer jet pro mfp m28w and android system

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Are you referring to using HP Smart to scan?

 

Simply download HP Smart app on the Android phone and "Add printer".

 

This example would be useful:

 

https://www.youtube.com/watch?v=rGrTSd6duos

Go straight to time :15 on using the HP Smart to connect printer.

 

After successfully connecting the printer, use HP Smart to Scan.

 

For more tips on this printer (using Windows 10):

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjyoykfDCZ-UaO8Bs1Pv1r3

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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