hp2640 scanner not working since windows 11 install

[gucci3301]

can i get it to scan since i now have windows 11, i have tried all the recomended trouble shooting

[Kumar0307]

@gucci3301, Welcome to the HP Support Community! I’m here to help.

I see that you would like to scan from the computer. You may use the HP Scan and Capture app or the HP Smart app to scan.

Download this app from the Microsoft Store.

For more info on scanning, refer to - How to scan with an HP printer

I hope that answers your concern adequately. Let me know! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[gucci3301 · Accepted solution]

basically i got the scanner to work by going to the microsof app store and downloading a microsoft app to do scanning, i do not need the printer i just wanted the scanner, it seems like hp is mostly concerned with selling ink and selling post warranty help desk support and not really standing behind the product no matter how old it might be.

[Kumar0307]

@gucci3301

I understand how you feel. If the printer is out of warranty, you will have to pay for the support. If it was under warranty, there would be no charge for support from HP. 

Keep me posted for any other assistance.