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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 11

i have a ho all in one pc i took it with me to my sons no trouble until yesterday am it would not start up it did this repair thing i think but since then all it does is black screen with ho and below that little white dots going in a circle.i've tried several things that trouble shooting said nothing has worked...this is not a old pc it's only been used several months..need help please...

thank you

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