Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
New member
1 0 0 0
Message 1 of 2
Flag Post

incorrect paper 2-side copy

HP Recommended
m 479fnw
Microsoft Windows 10 (64-bit)

When I want copy 2-sided doc - printer don't have 2-sided print selection, I make a template from web interface, there is 2-sided copy(2side scan-2side print), but when I tap at this template - printer show message "chosen paper or tray can't use fore 2-sided print"

if I make copy - in list I have one sided copy or 2 sided copy (2-sided scan - 2 different prints) but I want 2-sided print at one list

New member
1 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Hi, I have exat the same problem with my MFP M479fnw. Is there any solution? Firmware Bug?


After Apply:



Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation