installing scanner 5590 start and disappear by itself

[muktary21]

hp scanjet 5590 product driver stopping premature during installation.

[M_Salman]

Hi @muktary21,

If the driver installation for your HP Scanjet 5590 is stopping prematurely, here are some steps you can follow to troubleshoot and resolve the issue:

1. Verify Antivirus Settings:

   • Some antivirus software, such as Quick Heal Antivirus, may interfere with the installation process. Temporarily disable any antivirus software, especially features like Autorun Protection, and attempt the installation again. Remember to re-enable the antivirus after installation.

2. Uninstall Previous Software:

   • Remove any previously installed HP software associated with the HP Scanjet 5590 by navigating to the Control Panel and selecting "Uninstall a program." Ensure that all related programs, such as HP Solution Center, are uninstalled before attempting a fresh installation. After uninstalling, reboot your computer.

3. Remove Registry Entries (For advanced users):

   • Remove related entries from the Windows Registry. This step requires caution and is recommended only for experienced users, as incorrect registry edits can destabilize your system.
   • Open the registry (regedit) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard. Export and then delete this directory. If unsure, seek assistance from HP Support.

4. Download and Install the Correct Software:

   • Visit the HP Software and Driver Downloads page. Enter your HP Scanjet 5590 model number, select your operating system, and download the latest drivers and software compatible with your setup.

5. Follow Detailed Instructions:

   • For step-by-step guidance on installing HP Scanjet software, follow the documented HP Solution Center procedures to ensure an error-free installation process.