my HP Smart stopped working on my PC

[ljswensen]

need to reinstall my HP Smart fax scan

[Pallipurath]

Hi @ljswensen,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that the HP Smart app has stopped working on your PC and you need to reinstall it to utilize the fax and scan features, follow these steps:

Uninstall HP Smart:

• Go to the Windows Start menu and open "Settings."
• Click on "Apps" or "Apps & features."
• Scroll down to find "HP Smart" in the list of installed applications.
• Click on it, then select "Uninstall."

Restart Your PC:

• After uninstalling, restart your computer to ensure any residual data or settings are cleared.

Download HP Smart:

• Visit the Microsoft Store on your PC or open the Microsoft Store app.
• Search for "HP Smart."
• Click "Get" to download and install the app on your PC.

Install HP Smart:

• Once downloaded, follow the on-screen instructions to complete the installation.
• Open HP Smart and sign in with your HP account if prompted.

Set Up Your Printer:

• Open the HP Smart app and click on the "+" button to add your printer.
• Follow the prompts to connect your printer to the app.

Test Fax and Scan:

• Use the HP Smart application to ensure that all functions, including fax and scan, are working properly.

Take care and have an amazing day!

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Regards

Pallipurath.