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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP ENVY 5055 All-in-One Printer

I attempted to compose a fax and when I chose my file, it's not uploaded, this has been four hours!  It's "thinking" and I have tried to cancel it, save it as a draft and it is frozen.  I cannot compose another fax, it's STUCK!!

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I left my computer on all night and this morning when I went to fax there was an error message saying my file has taken longer than normal and did I want to cancel.  I hit cancel and it fixed itself!  It just took a LONG time!

 

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HP Recommended

I left my computer on all night and this morning when I went to fax there was an error message saying my file has taken longer than normal and did I want to cancel.  I hit cancel and it fixed itself!  It just took a LONG time!

 

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