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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-18-2025 12:10 PM

HP Recommended

I have an HP Envy Inspire 7958e printer. I am WiFi connected to Windows 11. I can print but I can not scan. How to set up scanning.

1 REPLY 1

‎11-18-2025 07:48 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Download and install HP Smart from Microsoft store, once that's done, there's a Scan function.

 

Alternatively, Download and Install the HP FULL software from this link, it also has the Scan functions:

https://support.hp.com/sg-en/drivers/swdetails/hp-envy-inspire-7900e-series/2100385902/swItemId/mp-2...

 

These resources will be useful for the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPhYppImJyO3pFGYQHp0xGgh

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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