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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
JerryJaeckle
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Message 1 of 2
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on my hp m282 color laserjet, I'm trying to scan both front and back of document, but can't.

HP Recommended
Mac laserjet pro m282
macOS 10.15 Catalina

I have bought a HP Color Laserjet Pro MFP M282 model. I'm trying to scan both the front and backside of a document, but it appears it can't perform both front and back sides at one time. There is a duplexer on this laserjet, but it appears it can't scan both front and back sides, one right after the other automatically. Am I missing something as to why it can't do this? Or does it scan both and I'm just not setting it up correctly to perform that function. Help! Thanks. 

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greenturtle
Level 15
Level 15
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Message 2 of 2
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HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This printer model ADF does not support Duplex Scanning.  It scans 1 side at a time.

 

Here's the specs:

https://www8.hp.com/h20195/V2/GetPDF.aspx/4aa7-6759eee

Duplex ADF scanning: No

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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