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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Mac laserjet pro m282
macOS 10.15 Catalina

I have bought a HP Color Laserjet Pro MFP M282 model. I'm trying to scan both the front and backside of a document, but it appears it can't perform both front and back sides at one time. There is a duplexer on this laserjet, but it appears it can't scan both front and back sides, one right after the other automatically. Am I missing something as to why it can't do this? Or does it scan both and I'm just not setting it up correctly to perform that function. Help! Thanks. 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This printer model ADF does not support Duplex Scanning.  It scans 1 side at a time.

 

Here's the specs:

https://www8.hp.com/h20195/V2/GetPDF.aspx/4aa7-6759eee

Duplex ADF scanning: No

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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