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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
yaSS0
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paper jam issue

HP Recommended
HP Deskjet 5275 Printer
Chrome OS

After checking all paper jam areas in the printer still giving error

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TEJ1602
HP Support Agent
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@yaSS0, Welcome to HP Support Community!

 

Does the error appear while making photocopies? If yes, follow the steps from the document A 'Paper Jam' Error

 

Additionally, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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