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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

why my hp printer say missing or failed  printhead 

1 REPLY 1
HP Recommended

regulatory model number SNPRC-1401-02

Serial no  [personal info removed]

why my printer not work and show print head missing or failed can you help me how to fix this problem 

thank you 

 

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