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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Microsoft Windows 11

why so hard to download printer software? does hp just hate us?

1 REPLY 1
HP Recommended

Hello, 

 

May i know the printer name to assist you better. 

 

Most of the printers drivers are in built in Windows and MAC OS.  

For new age printers HP SMART APP is the solution to use a printer.

To check if your printer is compatible with HP SMART APP, download and use it, click the below URL .

https://www.hpsmart.com/us/en

 

you may also refer to Printer drivers webpage using HP Support page as listed below.

https://support.hp.com/in-en/drivers/printers

 

 

Regards,
Jabzi

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