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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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proof of sending

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HP Envy 7640
Microsoft Windows 10 (64-bit)

When I scan and send documents by email using my HP Envy 7640 (with a copy to myself) I see "eprintc..." as the sender, but I have no proof that they were successfully sent to the other destinee(s). There should be a way to know that the sending to them was successful.

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ePrint does not like "CC" (Copy to other recipients) and it does not accept multiple "to" addresses.

Send to one recipient.


User Guide

Page 33


Partial Excerpt from the page:

NOTE: The ePrint server does not accept email print jobs if there are multiple email addresses
included in the "To" or "Cc" fields. Only enter the HP ePrint email address in the "To" field. Do not enter
any additional email addresses in the other fields



What else?

More information...


HP Smart / HP Connected > How to > Setting Up and Using HP ePrint


HP Smart / HP Connected > Troubleshooting > HP Printers - HP ePrint Job Does Not Print

Step 2: Check the email and print job requirements


Indicators for having successfully sent / received / printed the content are very limited.

Even having done everything correctly, there is only a limited response / mail-back to indicate the mail was sent.

Read the ePrint section in the User Guide...


For example, the "Send from" (owner email address) will / might receive a mail from the ePrint service with the subject line "ePrint Job Received".



HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

HP ENVY 7640 e-All-in-One Printer series 


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