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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

My scanner has worked for a year, now when I scan, it says 'scan cancelled'. Nothing has changed so I do not understand why it no longer scans. When is scans nothing, it works. I can make a copy on it. Just when I put something in to scan, the thing cancels itself. I uninstalled and reinstalled the printer. Please have someone call me so this can be fixed

Thank you

Darcy

1 REPLY 1
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Hi @Darcyk,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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