scan to email

[04161982]

HP officejet 8022, i followed the instructions to reinstall web services but my scaner to email still does not work

[Jay_G24]

Hi @04161982,

Welcome to the HP Support Community

I'd like to help!

I understand you are unable to setup scan to email feature.

Try the below suggestions -

Before you can set up the Scan to Email feature, the printer must have an active network connection to the same network as the computer that will run the setup process.

Administrators need the following information before beginning the configuration process:

Administrative access to the printer

SMTP server (e.g., smtp.mycompany.com)

NOTE:

If you do not know the SMTP server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information.

SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like "**bleep** smtp server name" or "yahoo smtp server name" to search.

SMTP port number

SMTP server authentication requirements for outgoing email messages, including the user name and password used for authentication (if applicable)

NOTE:

Consult your email service provider's documentation for information on digital-sending limits for your email account. Some providers may temporarily lock your account if you exceed your sending limit.

Step one: Access the HP Embedded Web Server (EWS)

Step two: Configure the Scan to Email feature

Step three: Add contacts to the email address book

Step four: Configure the default email options

Step five: Scan to Email

For instructions refer to -https://support.hp.com/gb-en/document/ish_3016802-3148193-16

Note : The product on the document might be different , but te steps to setup the feature remain the same.

Hope this helps! Keep me posted. 

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