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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended

i want to scan with top open on hp 4355e

1 REPLY 1
HP Recommended

Hi @ima2x4x96 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you want to scan with the top open on the HP Officejet 4355 All-in-One Printer, follow these steps:

 

  • Lift the top cover of the printer to access the scanner bed.
  • Place the document or photo you want to scan face-down on the scanner glass. Ensure that it is positioned according to the guides or markings on the scanner bed to get the desired alignment.
  • Close the top cover gently to secure the document or photo in place.
  • On the printer's control panel, locate the scan button. It may be labeled as "Scan," "Start Scan," or represented by a symbol like a magnifying glass.
  • Press the scan button. This will initiate the scanning process.
  • Depending on the printer settings, you may be prompted to select scan options such as the scan type (color, black and white), resolution, and destination (computer, email, etc.). Follow the on-screen instructions or use the printer's display panel to make your selections.
  • Once you have selected your scan options, press the "OK" or "Start Scan" button to begin scanning.
  • The printer will then scan the document or photo, and the scanned image will be sent to the chosen destination or saved to the connected computer.
  • After the scanning process is complete, you can lift the top cover to remove the scanned document or photo from the scanner bed.
  • If you need to scan additional documents or photos, repeat the process starting from step 2.

 

Refer to this document: HP Officejet 4355 All-in-One Printer

 

How to scan with an HP printer

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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