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07-17-2022 02:18 PM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing issues with your printer. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
I would suggest you please use the link below and let me know the outcome of it: https://support.hp.com/us-en/document/ish_2041634-1713099-16
Hope this helps! Keep me posted.
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