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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-11-2021 01:10 PM

HP Recommended
Product: office jet pro 8600 plus

How do you clean the scanner sense?  When I print or scan from the printer, there is a black steak that runs down the middle of the page.

Category:
1 REPLY 1

‎02-12-2021 06:22 AM

HP Recommended

Clean the smaller glass on the left side when you open the top cover.

 

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