cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
cyclamen
New member
3 0 0 0
Message 1 of 1
87
Flag Post

scanner not recognized - intermittent fault

HP Recommended
Samsung SCX-3400
Microsoft Windows 10 (64-bit)

When I try to scan, I get a message saying that no scanner is connected. But it is, and last week it all worked perfectly well. I've tried adding it through the control panel but it doesn't show up on the list.

 

I installed a new printer driver recently, but that was before I used the scanner.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation