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‎09-20-2021 12:44 PM

HP Recommended

should my laserjet pro MFP M127fw scanner still work if i am getting a message to "install black cartridge"?

i am not wanting to install the expensive cartridge if not the main issue

 

Category:
1 REPLY 1

‎09-23-2021 05:03 AM

HP Recommended

@ds83, Welcome to the HP Support Community! I’m here to help.

 

Some printer models still allow you to scan while using an empty ink toner in the printer but not all. To check, insert the empty ink toner in the printer and try scanning. If you get an error and are unable to scan, it means this printer does not allow you to scan without a working ink toner.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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