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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎06-04-2022 07:14 PM - last edited on ‎06-07-2022 06:45 AM by Retired

HP Recommended

Scanner prints copy twice on same sheet, one at top and the second same copy right under the first.

 

Category:
1 REPLY 1

‎06-09-2022 07:07 AM

HP Recommended

@PATTY31741, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

  • Which device are you printing from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Keep me posted for further assistance.

KUMAR0307
I am an HP Employee

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