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[kathyhenderson]

9025E HP 

trying to set up scan on out look 

[Elohi_NR]

Hi @kathyhenderson,

Welcome to the HP Support Community. 

I'd like to help!

Please follow the steps below:

NOTE:

You must have an Office 365 email address in order to perform these steps.

Obtain the printer's IP address using the printer control panel:

From the Home screen on the printer control panel, touch the Wireless icon () or the Ethernet icon () to view the printer's IP address or host name.

Access the Embedded Web Server (EWS) for the printer using the following steps:

Open a Web browser.

In the browser address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

Figure : Example of an IP address in a browser address line

On the EWS page, click Sign In in the top right corner, and log in using the administrator credentials.

On the top navigation bar, click the Networking tab, and in the left navigation pane, click TCP/IP Settings.

Under TCP/IP Settings, click the Network Identification tab.

Set the domain name or DNS suffixes using the following guidelines:

If the domain name suffix is not set up, use the IP address in the TCP/IP Domain Suffix area.

If DNS is required on the network, make sure that the suffix for the email client is listed in the TCP/IP Domain Suffix area (DNS suffixes have a format similar to "**bleep**.com" or "companyname.com," etc.).

Click Apply to save the settings.

Follow these steps to configure Scan/Send to E-Mail with Office 365 Outlook:

NOTE:

You must have an Office 365 email address in order to perform these steps.

Obtain the printer's IP address using the printer control panel:

From the Home screen on the printer control panel, touch the Wireless icon () or the Ethernet icon () to view the printer's IP address or host name.

Access the Embedded Web Server (EWS) for the printer using the following steps:

Open a Web browser.

In the browser address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

Figure : Example of an IP address in a browser address line

On the EWS page, click Sign In in the top right corner, and log in using the administrator credentials.

On the top navigation bar, click the Scan/Digital Send tab, and in the left navigation pane, click E-Mail Setup.

Click the Enable Send to E-Mail check box to enable the setting.

NOTE:

If the check box is not available, the feature is unavailable at the printer control panel.

Under Outgoing E-Mail Servers (SMTP), click Add to start the SMTP wizard.

In the I know my SMTP server address or host name field, type smtp.office365.com, and then click Next.

Click the Enable SMTP SSL Protocol check box to enable the setting, in the Port number field, type 587, and then click Next.

NOTE:

Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB). This can be avoided by entering a number in the Split e-mails if larger than (MB) field to indicate the maximum megabytes for an email. Emails that exceed that number will be split into multiple emails.

Set the Server Authentication Requirements for Outgoing E-mail servers (SMTP) using the following steps:

Click the Server requires authentication option.

From the drop-down list, select Always use these credentials.

In the Username: field, type the email address associated with the Office 365 account.

In the Password: field, type the password associated with the Office 365 account.

Click Next.

Set the Server Usage options for Outgoing E-mail servers (SMTP) using the following steps:

Click the E-mail: Send scanned documents and job status notifications option.

Select any other desired options, and then click Next.

Enter a valid email address and click Test to send a test email to the Office 365 email account.

Make sure all settings are correct, and then click Finish.

Scroll to the bottom of the page and click Apply to save the settings.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Elohi_NR]

Hi @kathyhenderson,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Elohi_NR]

Hi @kathyhenderson

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.