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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-23-2022 05:20 PM - last edited on ‎05-24-2022 07:15 AM by Retired

HP Recommended
Product: HP OfficeJet 5258 All-in-One Printer

I know how to scan the first side then hit add and do the back side but is there a way that you can choose to scan both sides of the paper at the same time?  Thanks!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-06-2022 02:16 PM

HP Recommended

@GoPrism

 

This printer does not have a double-sided scanning option.

Refer to page number 30 in this user manual for more information:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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5 REPLIES 5

‎05-27-2022 07:51 AM

HP Recommended

@GoPrism

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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‎06-17-2022 11:32 AM

HP Recommended

Hey - I forgot about this, sorry.  I am still very interested though.  I am on MacOS Catalina 10.15.7

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‎07-06-2022 02:16 PM

HP Recommended

@GoPrism

 

This printer does not have a double-sided scanning option.

Refer to page number 30 in this user manual for more information:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎07-09-2022 01:47 PM

HP Recommended

Thanks so much for your help.  🙂

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‎07-11-2022 09:19 AM

HP Recommended

@GoPrism

 

You are welcome.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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