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10-14-2020 12:41 PM - last edited on 10-14-2020 01:25 PM by RodrigoB
Product # - E4W43A (E4W43-64001) Serial # - [Personal Information Removed]ENVY 7640 my printer works from both (wireless) laptop and desktop computers but when trying to scan to an email we now get a message stating The printer could not connect to Web Services. Worked fine a few days ago. Please help. Thanks!
10-17-2020 05:39 AM
I understand. There is an issue with the HP Web services and we are trying to fix it. You will have to wait for it to be resolved.
You may try again after couple of hours.
Keep me posted.
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